About

We build AI agents that resolve enquiries

Lexii finds the details of each person’s case in your systems and works in the tools your team already uses. Your team approves the reply.

Why Lexii exists

An inquiry often starts in the inbox, but the answer lives elsewhere: in an internal system, a previous conversation or a procedure. Finding the information, deciding the next step and doing the work takes time.

Lexii reads the enquiry and its history, finds the relevant details in your systems and prepares a reply. Your instructions define how the agent works.

We configure the agent with your knowledge, tools and instructions. You get an agent ready to work on your enquiries, with response times and quality you can track.

Lexii starts where the enquiry arrives. The agent works on the case, and your team takes over when a person is needed.

Lexii is inspired by words, understanding and intelligent dialogue.

The name reflects our aim to make replies clear and useful.

Our first customer: Modstrøm

Modstrøm, a Danish energy supplier, was our first customer. Their customer service uses Lexii on enquiries about each customer’s bill and contract, and that is where we have measured the agent’s work in daily use.

See our partner models

Founded by

Shakir Maytham Shaker

Founder & CEO

MSc in Human-Centered AI from DTU.

Coffee meeting?+45 50 41 42 87

What we believe

The case and the work behind the reply

A useful reply depends on the right information. You can follow the agent’s work: the details it found, the tools it used and when the case needs your judgement.

Help where the enquiry arrives

On email, Lexii prepares replies for your team to approve. On the web, it answers general questions straight away and hands over when a person is needed. Both use your knowledge and instructions.

European, and built for regulated industries.

Data is stored in the EU, and EU processing of the AI can be agreed. We build for account-based businesses (utilities, telco, fintech, insurance, subscriptions) where inquiries are account-specific and can't be solved from the message alone. Data access and the data model aren't support functions; they're part of the infrastructure itself.

Built in Denmark, focused on the Nordics.

We’re based in Copenhagen. We build for energy suppliers, property managers, interpreting agencies, unemployment insurance funds, pension providers and insurers. In these sectors, a useful reply depends on the individual bill, tenancy, booking or policy.

Want to see how Lexii could resolve your enquiries?

hey@lexii.io Book a demo